Sales Policy for Ratihvacnie Tech

Effective Date: January 4, 2025

Welcome to Ratihvacnie Tech! By accessing and using our website ratihvacnie.com, you agree to abide by the following Sales Policy. Please read this policy carefully before making any purchases. If you have any questions or concerns, feel free to contact us at info@ratihvacnie.com.

1. Introduction

At Ratihvacnie Tech, we are committed to providing high-quality technology products and excellent customer service. Our Sales Policy outlines the terms and conditions that govern the purchase process on our website. By purchasing products from ratihvacnie.com, you agree to these terms.

2. Product Availability

  • Stock and Availability: All products available on our website are subject to stock availability. In the rare event that an item becomes out of stock after your order is placed, we will notify you immediately and offer either a full refund or a suitable alternative product.
  • Product Descriptions: We strive to provide accurate and detailed descriptions, images, and specifications for all products. However, we do not guarantee that all information is error-free. If you encounter an issue with a product description, please contact us for clarification.

3. Pricing and Payment

  • Pricing: All prices listed on our website are in U.S. Dollars (USD) and are subject to change without prior notice. The final price is confirmed at checkout, including applicable taxes and shipping fees.
  • Taxes: Sales tax will be added to the total cost of your order based on your delivery address, in accordance with state and local tax laws.
  • Accepted Payment Methods: We accept payments via various secure methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as PayPal and other payment processors. By completing a purchase, you confirm that you are authorized to use the payment method and agree to pay the full amount, including taxes and shipping.

4. Order Confirmation and Acceptance

  • Order Confirmation: After placing an order on our website, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order. Please note that this does not constitute an acceptance of your order.
  • Order Acceptance: Ratihvacnie Tech reserves the right to accept or reject your order at any time, for any reason. In cases where we are unable to fulfill your order, we will notify you and issue a full refund, if applicable.

5. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping methods to meet your needs. Shipping costs will be calculated at checkout based on your shipping address, and the selected shipping method.
  • Processing Time: Orders are typically processed within 1-2 business days. However, during peak seasons or promotional periods, processing may take longer. Please allow additional time for delivery.
  • Delivery Times: Estimated delivery times will be provided at checkout based on your location and the selected shipping method. While we make every effort to ensure timely deliveries, we cannot guarantee delivery dates as they are subject to external factors such as weather conditions and carrier delays.
  • International Shipping: We offer international shipping to selected countries. Please note that international shipping may incur customs duties or taxes, which are the responsibility of the customer.

6. Returns, Refunds, and Exchanges

  • Return Policy: We strive to ensure that you are satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a return or exchange within 30 days of purchase. Please visit our Refund and Returns Policy for detailed instructions on how to return or exchange items.
  • Eligibility for Returns: To be eligible for a return or exchange, items must be unused, in their original packaging, and in the same condition as when you received them. Some products, such as software or downloadable content, may not be eligible for return.
  • Refund Process: Once your return is received and inspected, we will process your refund to the original payment method. Please note that the refund may take 5-10 business days to reflect in your account, depending on your payment provider.

7. Customer Support

  • Contact Information: For questions about products, orders, returns, or any other inquiries, feel free to reach out to us:

    • Email: info@ratihvacnie.com
    • Phone: 956-726-0449
    • Address: 4307 Adamsville Road, Laredo, Texas, United States

  • Customer Service Hours: Our customer service team is available Monday through Friday, from 9:00 AM to 6:00 PM (CST). We aim to respond to all inquiries within 1-2 business days.

8. Warranty and Liability

  • Product Warranty: Many of our products come with a manufacturer’s warranty. Please refer to the product description for specific warranty details. Ratihvacnie Tech is not responsible for damages caused by misuse, improper handling, or unauthorized repairs.
  • Limitation of Liability: To the fullest extent permitted by law, Ratihvacnie Tech will not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of our website or products. Our liability is limited to the total value of the product(s) purchased.

9. Terms of Use

By placing an order with Ratihvacnie Tech, you agree to abide by our Terms and Conditions, which govern your use of the website and the sale of products. Please refer to our Terms and Conditions for a detailed description of your rights and obligations.

10. Privacy and Data Protection

  • Privacy Policy: Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
  • Data Security: We use industry-standard encryption technologies to protect your payment information and personal details during transmission.

11. Governing Law and Dispute Resolution

These Sales Policies, as well as all transactions conducted on the website, are governed by the laws of the United States and the state of Texas. Any disputes arising out of these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

By purchasing from Ratihvacnie Tech, you acknowledge that you have read and understood these Sales Policies and agree to abide by them. If you have any questions or need assistance, please do not hesitate to contact us at info@ratihvacnie.com.

Thank you for choosing Ratihvacnie Tech, where technology meets quality.